We stand by our products and our customers.
BioAnue Health Products LLC. products come with a 45 day, 100% money back guarantee (excluding shipping costs.) This allow you 30 days to try the product and 15 days to both obtain your RMA number and get the product shipped back to us.
During the evaluation period, if you have tried the product and you are not satisfied, you must call or email our office to receive a RMA number and instructions on how to return. The email is support@bioanuehealth.com.
Books and DVDs are excluded from this Guarantee Policy.
Limited Product Warranty
Only retail customers who submit their warranty card are eligible for the retail warranty on that individual product (see individual product for warraty information). Retail customers who fail to send in their warranty card are not eligible for the warranty of said product. Additionally, retail customers who fail to follow usage guidelines are not eligible for the warranty of said product.
Customers who purchase products as distributors or wholesalers will not receive the retail warranty for said products. Customers who use their purchased products in their stores, clinics, or practice will not receive the retail warranty for said products. A 30-day warranty applies to wholesale and distributor customers.
If you have any questions concerning your order, please call 229-365-7222, Monday-Friday, excluding US Federal holidays. Or email us at: support@bioanuehealth.com.
Thank you,
BioAnue Health Products LLC. |